Support
Have a question? Feel free to leave us a note below — or check out our FAQs for quick answers. We're here to help.
FAQ
I’ve ordered the wrong size. How can I change my order?
Please get in touch with us quick. If your order has not been sent out, we may be able to make the changes.
Why haven’t I received any tracking or order confirmation?
Please check your junk folder first. If you still haven’t received any order confirmation, get in touch with us!
Is it freeship?
Shipping costs will be displayed before checkout.
What is your returns policy?
All items must be returned within 14 days from the date of purchase. Eligible returned items can be refunded via the original payment method or via store credit.Items must be returned in its original state with all tags still attached. Garments that are returned with signs of being worn or delivered outside of the stated 14-day policy window will not be accepted.
I've returned my order, when can I expect a refund?
Once we receive your return, please allow 5-7 business days for your refund to be processed and 10 days for the bank to post the refund to your account.
Credit or debit card - funds are usually returned in around 10 working days. Please note, this time is taken by the banks to process the transaction.
Paypal - the funds will be available immediately, please allow 5 days for us to process the refund.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
When can I excpect my delievery?
At checkout, you can choose between standard shipping (5–7 business days) or express delivery.